SWOOP Blog
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Did you (really) see that? All views are not equal
We explain the importance of going beyond the vanity metrics of ”view” , “seen by” and ”impressions“ to understand if employees are really engaging with essential content at work.
How SWOOP Analytics can passively measure employee alignment with company goals
A common concern for senior executives is whether employees are aligned with organisational missions and goals.
In today’s world of increasingly distributed and remote work, the leadership antennae must inevitably go digital. This is where SWOOP Analytics comes in.
What do we do with email?: A guide for Internal Communicators
Email just won’t go away! So how do internal communicators use it amongst a suite of other communications platforms on offer in the digital workplace?
Virtual meeting best practice – are we there yet?
Four years after the world was plunged into enforced remote working, what lessons have we learned about online meetings? What new work practices are working well for us, now we’re in a hybrid working environment? What hasn’t worked?
Digital Collaboration Platforms: A guide to choosing the right one for your collaborative tasks
We’re faced with a plethora of digital tools to conduct our work. We look to provide guidance on how collaborators within enterprises can make the right choices based on the collaborative tasks they are looking to undertake.
Mapping SWOOP Analytics reports to employee experience touch points
SWOOP Analytics has identified the opportunity for fusing survey-based “people analytics” insights with real-time workplace analytics to provide a continuous real-time improvement cycle.
In this article, Dr Laurence Lock Lee explores the richness of the insights available when experience/engagement surveys are combined with real-time workplace analytics.
We want you to join SWOOP Analytics’ 2023 M365 & Microsoft Teams benchmarking study
We’re preparing for SWOOP Analytics’ 2023 M365 & Microsoft Teams Benchmarking analysis and we want you to join in! Even better news for you – it’s free!
You’ll be able to immediately see how your organisation compares with the rest of the world and which digital behaviours you excel at, and which need a boost. SWOOP benchmarking is free and your data remains anonymous.
All leaders aren’t equal when it comes to digital collaboration competencies
What’s in a name? We use real data from Microsoft 365 to find the job titles with strong digital collaboration competency roles and those with weak roles. What title do you go by at work?
How to successfully adopt good digital collaboration habits for hybrid working
SWOOP Analytics’ M365 benchmarking has uncovered “what good looks like”; and it is inspiring. However, it doesn’t come without effort. We show how SWOOP for M365 can play an important role in facilitating the adoption of best practice collaboration habits, at scale. This is something that will be essential if we are to navigate and thrive in the complex hybrid working world.
The line manager recrafted for hybrid working
What do you think has the biggest influence on successful hybrid working?
SWOOP Analytics’ M365 benchmarking analysis found the key indicator for hybrid working success is unifying groups around best practice digital collaboration habits.
The cacophony that is our digital workplace
Any team is only as good as its weakest link so for digital collaboration to work, the collaboration habits of team members need to align if optimal team collaboration is to be achieved.
Find out why the wide variation in collaboration habits within close working teams can be disastrous.
All the gear and no idea
Microsoft 365 provides all the gear for digital collaboration but SWOOP Analytics’ world-first analysis of M365 shows many have no idea how to use it.
Current challenges for healthcare shared at SWOOP Chat roundtable
At our recent healthcare industry roundtable we discussed the current challenges for sector, including:
Moving internal communications staff off email
A disruptive “general” channel on Yammer or Workplace
Social media and community governance policies
Hybrid working experience
Educating community admins
Read more to find out if you’re experiencing these same challenges.
Current challenges for retail firms shared at SWOOP Chat roundtable
Our recent roundtable with the retail industry raised common challenges including data privacy issues, placing a value on your internal social network, how to onboard new staff during the pandemic, engaging frontline workers and engaging senior leaders.
Email Liberation – something worthy to strive for?
Do you have an email habit? Is email taking up hours of your working week?
As important as email can be, most of us are looking for ways for less reliance on email. While email can be a productivity drag, it isn’t going away. But that doesn’t mean there are no alternatives for improving our workplace productivity by spending less time on email.
The year that was: 2021 in review
2021 in review! We look at the key topics and trends we have analysed and reported on in 2021 to share our knowledge with you!
Internal communications: Email vs Chat vs Discussion vs Meetings?
As we move to a more hybrid way of working, the digital communication modes you choose to use will become even more critical to overall productivity.
Remember, your personal choices will impact those you need to work with. It is best to set some ground rules at the start, rather than having to influence embedded habits in the future.
3 ways “teams” are being identified in Microsoft Teams
Do you know what sort of team you’re working in on Microsoft Teams?
If you don’t know what sort of team you’re working in, you could have teams duplicated with crossed purposes and complete mayhem! By identifying how your teams are structured, you can eliminate confusion and focus your work.
What is a good balance between Channel discussions and Chat in Microsoft Teams?
What is a good balance between Channel discussions and Chat in Microsoft Teams? It’s all about synchronous AND asynchronous communication.
Dr Laurence Lock Lee explains more.
Migrating groups between Microsoft Teams “Teams” and Yammer “Communities”
If you have more than 10 people in your team on Microsoft Teams, there’s every chance your “team” should be a “community” in Yammer.
We’ll help you determine where a group should be hosted - Yammer or Teams - and how to migrate between the two.