Know the heart of your organisation is in top shape with SWOOP for Healthcare
Good collaboration and communication is at the heart of all the most successful companies. SWOOP’s leading-edge collaboration analytics platform gives you all the vitals you need to know exactly how your organisation is performing. Whether your employees are on the frontline or running your back office, SWOOP gives you the insights you need for optimal performance.
SWOOP for Healthcare helps by:
Measuring and assessing digital work practices in your organisation’s collaboration platform like Microsoft Teams, Viva Engage & Yammer and Workplace from Meta.
SWOOP draws from interaction patterns to assess current digital collaboration habits at the personal, business unit, and enterprise levels; and provides gentle nudges toward better digital collaboration habits.
Access reports that indicate network health like response rate, curiosity, and mentions.
SWOOP is used by many of our clients to assess the effectiveness of top-down communications. Our collaboration personas are used to coach senior staff on how to best engage with staff online.
In contexts requiring agile staffing practices, where unexpected rostered disruptions are the norm, we have found that when a strong community exists amongst fellow workers, the flexibility is maximised. SWOOP is used to identify areas where trustful relationships are present or missing.
Digital forums like Viva Engage & Yammer and Workplace from Meta host learning communities of practice, where practitioners can problem solve and learn from acknowledged experts and other practitioners online. SWOOP provides the analytics that can measure the reach and effectiveness of these critical learning communities.
Research has found that speed in decision-making comes with trust. In high trust cohesive teams, decision-making can still follow mandated checkpoints, but are executed at speed. SWOOP’s analytics measures the cohesiveness and trust in teams, by looking at the levels of digital reciprocity being exhibited.
Want to learn more? Connect with your local SWOOP representative for a demo and a free trial with your own data. Download our health care white paper to get started.
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Major trends identified in health care organisations in light of the COVID-19 pandemic
There is no workforce sector under more pressure than the health care sector.
Mental health, infection risks, and burn-out are now front of mind
Health systems at their limits
Unprecedented levels of innovation and improvisation have been employed to deal with the urgency of the pandemic e.g. telehealth, accelerated pharmaceutical approval processes, cooperation between allied health service providers, large-scale testing and vaccination facilities, workforce augmentation with non-clinical staff, attracting older clinical staff out of retirement, etc.
Smaller private practices struggling financially with the loss of non-priority surgery, now looking to partner with larger entities.
Large scale training services have been largely deferred during the pandemic
Attracting, recruiting, training, and retaining high-quality staff is now a priority.
