
SWOOP Blog
Latest Articles
If you have a decentralised intranet, you’ll have loads of content editors. So how do you set them up for success? We’ve got all the hot tips for you!
Our latest product updates mean you can manage your favourites, reduce clutter, and we have accessibility checks coming.
If you’re struggling to get your colleagues using Viva Engage, we’ve compiled tips from world experts to help get your people conversing, connecting and collaborating on Viva Engage.
Using data to show leaders the impact of their efforts is often the silver bullet to get them spending a few minutes each day listening to, and engaging with, their employees on Viva Engage.
It sounds simple, and it can be.
How does your Viva Engage network compare with other organisations? Are the numbers you think look “good” from your communities really “good” compared with other organisations?
The only way to really know is to compare your data with others to see where you’re ahead and where you’re behind.
We are often asked what difference there is between Microsoft’s Advanced Analytics for Viva Engage and SWOOP for Viva Engage. Remember that Microsoft’s Advanced Analytics for Viva Engage is only available for those who have bought licences for it.
If you are predominantly looking to boost analytics, then SWOOP for Viva Engage is a very cost-effective way to get extensive analytics only investing a small fraction compared to the C&C bundle.
We’ve interviewed the world’s champion Viva Engage community managers to get their tips for how to create and manage successful communities.
We share their real life examples of creating and nurturing Viva Engage communities.
A bit of juicy gossip, a chance to help others, news from leaders, feeling appreciated for a job well done and future business plans - these are five things people want to hear about on Viva Engage.
If people care about the content, they will engage with it.
We’ll show you how to save up to 95% of the cost of Microsoft’s Advanced Analytics for Viva Engage - and you’ll receive a better product with more features!
How do you turn passive observers into active contributors on Enterprise Social Networks?
SWOOP Analytics developed the 1-2-3 rule - a simple but effective way to encourage participation.
The key differentiator between Viva Engage and other internal communications channels is that Viva Engage allows for two-way conversations.
Employees can provide feedback, ask questions, share their opinions, connect with leaders, and engage in meaningful conversations in an informal way.
We’ve made some enhancements to how we report on data from public and private Viva Engage communities.
These changes mean you will have a more accurate reflection of activity across your Viva Engage network, while sensitive information remains protected.
Blog Archive

Getting Jobs Done Theory
It’s not the sort of labelling that we have come to expect from our academic theory makers. But it’s just the sort of ‘down and dirty’ language that can help us break out of the ‘business speak’ rhetoric, that we tend to turn off from, the moment we hear it. “What is the ROI?”, “Where are the hard tangible benefits?”, “Have we done a cost/benefit on this?”, “How can you demonstrate customer value?”.

How far are you willing to Trade Personal Privacy for Personal Benefit?
We were recently interviewed on the topic of the impacts on personal privacy that human centred analytics might have. Of course personal privacy was front of mind at the very inception of SWOOP; and we quickly adopted the privacy tag line that we are “SWOOP not SNOOP”. That said, we are also mindful of the very power of the insights that can be drawn about individuals, from what might look like innocuous data, which presents a very grey area for privacy protection.

Bridging the Knowledge Sharing/Problem Solving Divide
One of the most frequently cited reasons we hear for implementing an enterprise social network platform is to “enable our organisation to better communicate and collaborate across organisational boundaries”.