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SWOOP Chat NYC – Why we do what we do
SWOOP Chat, Customer Success Sharon Dawson SWOOP Chat, Customer Success Sharon Dawson

SWOOP Chat NYC – Why we do what we do

I left SWOOP Chat New York with a clear focus on why we, in the world of the Enterprise Social Networks, do what we do. Ultimately, we do it to give whomever we’re aiming to serve, whether it’s a customer, a community, a vulnerable child, the best and most efficient service while providing them, and those helping them, with the correct and the best information.

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Executive engagement – the key to a successful Yammer network
Yammer Sharon Dawson Yammer Sharon Dawson

Executive engagement – the key to a successful Yammer network

The No.1 way to get employees engaged on a company’s Yammer network is by getting leaders to use the platform, according to communications managers at some of the world’s biggest companies. If a leader, including the CEO, is making the time to share ideas and connect on the social network platform, even the busiest front-line worker or middle manager would find it hard to explain why they can’t do so.

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What makes a collaboration champion? The secrets revealed
Thought Leadership Sharon Dawson Thought Leadership Sharon Dawson

What makes a collaboration champion? The secrets revealed

At SWOOP Analytics, our goal is to help organisations become better and faster at collaborating.

Nothing makes us happier than seeing organisations achieve better collaboration and, ultimately, innovation in their workplace.

This year we are honouring these collaboration champions and sharing with you their best practices. We have introduced the inaugural SWOOP Awards for Outstanding Collaborative Performance in SWOOP’s 2018 Benchmarking of Yammer networks. We trawled through 12 million interactions between 1.4 million people from 74 different organisations to find these star performers.

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