At the height of the COVID-19 pandemic in Queensland, Department of Transport and Main Roads Director-General Neil Scales was unable to travel to physical sites, so he stepped in front of the camera to provide weekly updates about the latest COVID-19 news and impacts to the department. He then shared the videos on Yammer.

If you’ve ever wondered about the business value of Yammer, RACQ can provide you with hundreds of examples where its employees have used the enterprise social network to solve problems to deliver a better service to its 1.7 million members.

And it has the data to prove it.

“They come to Yammer for the cats and dogs, but they stay for the work.”

Global publishing company Wiley actively promotes fun and socialisation on its Enterprise Social Network, Yammer, which has led to better business value and stronger two-way relationships across the organisation.

Email is where knowledge goes to die. Other than rifling through the history of those who were included in the email chain, where was this knowledge shared? This was the concern for RealFoundations CEO Chris Shaida a decade ago.

The key to ANZ’s Yammer success is using it as a listening tool for the bank’s executives and leaders, rather than a broadcasting tool, and providing leaders with the data to show them the impact of their connection.