Case Studies
Learn how leading organisations are using SWOOP Analytics® to drive business value and engagement with their Microsoft 365, Microsoft Teams, Viva Engage, SharePoint intranet and Workplace from Meta networks.
M365 | Microsoft Teams | SharePoint | Viva Engage | Workplace from Meta
Executive Leadership | ROI | Employee Engagement | Culture | Videos
Transport for NSW - Wattle the Wonder Bear
A stuffed bear has had a major impact at Transport for NSW. It’s responsible for getting people to use Viva Engage, and in doing so, connect people across an entire organisation and state, breaking down departmental hierarchies, and creating measurable business value.
Victoria Police - How internal communications helps catch crooks
It’s the stories about people that colleagues want to read about on Victoria Police’s intranet. They’re the yarns that receive the greatest engagement, and get people onto the intranet. But how do you find them?
The NRMA – Wrapping the year with data
Learn how The NRMA created an enterprise-wide wrap of how leaders and team members are using Viva Engage, and how you can do so too!
IFM Investors - Forget all company emails, use the All Company Viva Engage community instead
If you want to reach every employee at global investment services provider IFM Investors, forget about sending an all-employee email. Instead, post on Viva Engage.
Medibank – Connecting more than 80 stores with one community
With more than 80 stores scattered across one of the largest countries on the planet, Medibank’s frontline team members are some of the most connected and engaged in the world thanks to their vibrant Viva Engage community.
Christian Aid – How to get every employee onto Viva Engage
At Christian Aid, almost every employee reads Viva Engage because a decision was made to make it the primary communications tool. Leaders and staff are banned from sending all company emails, and instead must communicate through announcements on Viva Engage.
Westpac New Zealand - How to become an influencer in a month
When the CIO of a major bank made the decision to move away from email updates and embrace Viva Engage for authentic, two-way connections, it took just a month for him to become one of the most influential people in the entire organisation.
Engage Squared – The power of puppy posts
There are three key purposes for using Viva Engage at Engage Squared. 1. Showcasing the completion of successful projects and sharing lessons learned. 2. Nurturing a culture of sharing and connectedness. 3. Reward and recognition.
Addressing the physical, as well as the digital, reality of hybrid work
We look at the physical, as well as the digital, needs of successful hybrid work. It’s time to turn your office space into a collaboration, or gathering, space so your employees want to return to the physical workplace, but not fulltime.
Virgin Media O2 - A vehicle for employees’ voices
UK telco Virgin Media O2 tells how it uses M365 tools to give frontline workers a voice, reaching all the way to the CEO and resulting in company-wide changes.
Box Hill Institute - Elevating employees’ voices
Viva Engage has become a psychologically safe space at tertiary educator Box Hill Institute. Employees feel empowered to openly share their personal stories with their colleagues and feel supported. The data backs it up.
Bip - Making a difference with data
Using data from SWOOP Analytics to create monthly reports, posting those reports on Viva Engage and @mentioning people identified has created a new lifeblood in Viva Engage at consultancy company Bip.
Meridian Energy - The power of Bad Jokes
Sharing Bad Dad Jokes was the boost Meridian Energy needed to kick-start its Viva Engage & Yammer network.
What makes the community so important is that it’s been an easy and entertaining way to introduce Viva Engage to hundreds of employees who had otherwise never engaged on an ESN.
ANZ - How a thriving Viva Engage community helped employees through tough times
Learn how connecting on Viva Engage helped employees in The Philippines continue to work from home during the COVID-19 pandemic, access fresh food, feel motivated and connected, all while helping others in need.
NZ Post - Delivering community and connection
It must be every executive’s dream! The Most Thriving Viva Engage community at NZ Post is one that connects the leaders of those that deliver mail and parcels across the entire country of New Zealand.
The NRMA - Motoring along with Yammer
CEO Emma Harrington admits she was nervous, and maybe even a little anxious, when she first started to share her thoughts, ask questions and open herself up on The NRMA’s Viva Engage network.
Fast forward four years and posting, listening and joining conversations on Viva Engage is the least pressured and most fun part of Emma’s job!
Western Sydney University - Sharing gratitude on Yammer to boost morale
When the city of Sydney went into an extended COVID-19-enforced lockdown, it hit many people hard.
Western Sydney University launched a Gratitude Week to lift staff morale and boost positivity, while also bringing employees back to Viva Engage.
CityFibre - How to build a successful digital workplace
With the onset of the COVID-19 pandemic, CityFibre’s Software Delivery team had to immediately learn how to turn a successful physical workspace into a successful digital workspace.
US Health Insurer - A brush with fame
When this major US health insurer wanted to inject some conversation in its Yammer community while everyone was working from home during the COVID-19 pandemic, an employee shared photos of herself with famous people.
It kicked off a “brush with fame” campaign on Yammer, asking colleagues to share their encounter with someone famous.
WaterNSW - The ripple effect of Yammer
WaterNSW launched a Yammer campaign called #ThisIsMyStory to create a more inclusive, respectful, safe and diverse workplace.