SWOOP Blog
Latest Articles
Blog Archive
Bendigo & Adelaide Bank: Conversations that matter: Continuous improvement for the frontline with #RetailWins
Learn about Leigh and Evita's journey in revitalising Bendigo & Adelaide Bank's Yammer network and about the #RetailWins program. That demonstrated how a combination of leadership buy-in, open conversation and ideas generation transformed Retail’s Yammer experience and delivered real business value along the way.
Current challenges for retail firms shared at SWOOP Chat roundtable
Our recent roundtable with the retail industry raised common challenges including data privacy issues, placing a value on your internal social network, how to onboard new staff during the pandemic, engaging frontline workers and engaging senior leaders.
Why Workplace is Changing the Way Retail is Conducted
The world’s largest private employer, Walmart, has signed up with Workplace by Facebook. It means 2.3 million employees are now able to connect and collaborate across the entire organization.
Why did the king of retail align itself with Workplace, Facebook’s relatively new venture into enterprise social networking? Because the retail industry is being disrupted and its only defense is to disrupt itself.
Traditionally, retail has been one of the major employers globally. It’s now one of the most affected by digital disruptions, including online shopping and virtual supply chains.
The pressure for the retail sector to innovate and change has never been more intense. A tool is needed to connect employees across large and disparate retail outlets, where leadership can communicate with shop-floor staff in real time and those dealing with customers face-to-face can communicate back up the ranks of the organization.